RETURN & EXCHANGES

Returns
Our returns guarantee allows you to return the product for any reason within 3 days of receiving your package (please attached unboxing video for evidence).
Returned products must be in their original condition, unworn, unused, and unwashed, with original packaging fully intact and original labels attached to each product.

Please note that, as the customer, you must accept the original delivery. If not, and the parcel is returned to us, all associated expenses are your responsibility.
Return and original shipping costs, additional duties, taxes, or any extra charges are to be paid by the customer and will not be refunded.

You are responsible for the returned product until it reaches our facility. Any shipping charges incurred during returns are your responsibility.
We recommend using a tracked and insured service; there is no compensation for lost packages.

Exchanges
Note your exchange request on the return form in the exchange section. Return costs for exchanges are your responsibility, and shipping for the
exchanged item will be covered by us, excluding additional duties or taxes.

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For problems or questions,
please email us at info@karat.center

Send returns to :
KARAT STORE
Jalan Petitenget No.9A,
Kerobokan Kelod, Kuta Utara,
Denpasar, Bali 80361